1. Introduction

Teesside Roofing Services ("we", "our", or "us") operates teessideroofingservices.co.uk as a lead generation service. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

This website is owned and operated by Teesside Trade Services, Varsity House, 2 Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS.

2. Information We Collect

When you request a quote or contact us through our service, we may collect the following personal information:

• Name
• Email address
• Phone number
• Property address or postcode
• Details about your roofing requirements

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use your personal information for the following purposes:

• To connect you with roofing professionals in your area who can provide quotes
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send you relevant information about roofing services (with your consent)
• To comply with legal obligations

4. Sharing Your Information

As a lead generation service, we share your information with:

• Trusted roofing professionals in our network who can provide the services you require
• Service providers who assist us in operating our website
• Law enforcement or regulatory authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure of your personal data
• Right to restrict processing of your personal data
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Teesside Trade Services
Varsity House, 2 Falcon Court
Preston Farm Industrial Estate
Stockton-on-Tees, TS18 3TS
Phone: 01642 053 322